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Furnace Repair — Victoria to Courtenay

No heat? Licensed gas contractors with 20+ years of experience will get your furnace running again.

On Point Refrigeration branded service truck parked at a job site on Vancouver Island
What you get

When your heat is out, you need answers fast.

Here's what happens when you call us.

We find the real cause

We check the whole system, not just the part acting up. You'll know what broke and why before we start.

Fast scheduling

We fit you in as soon as we can. You'll get a time window on the call, not a vague "we'll be there sometime".

Done right, not patched

Licensed gas fitters do the work. We use parts that last, not quick fixes that fail next month.

What we fix

If your furnace is acting up, we've seen it.

Gas furnaces, all the common failures.

No heat at all
Furnace won't turn on
Blower runs, no warm air
Strange noises or smells
Short cycling
Error codes on the board
Before you call

Four quick things to try first.

These take a minute. If none of them fix it, call us.

1

Thermostat

Is it set to HEAT? Turn it up 5 degrees past the room temp and listen for a click.

2

Power

Check the furnace switch — it looks like a light switch, often on the side of the unit or near it. Then check the breaker panel.

3

Filter

A clogged filter can shut the furnace down. Pull it out. If you can't see light through it, swap it for a new one.

4

Pilot or igniter

On an older furnace, look for a small blue flame near the burner. On a newer one, watch for a glow at the igniter. Do not try to relight if you smell gas.

How it works

Three steps. No surprises.

From the first call to a working furnace.

1

Call us

Tell us what's going on. We'll give you a time window on the same call.

2

We come out

A licensed tech shows up and checks the furnace. You get a written quote before any work starts.

3

You get heat

Once you say go, we fix it. You pay only for the work we did — no surprise extras.

Why On Point

Licensed. Insured. Owner-run.

A few reasons Vancouver Island homeowners call us back.

Service area

Vancouver Island, end to end.

We come to you. Here are the places we cover.

Victoria Saanich Langford Sidney Nanaimo Parksville Qualicum Beach Port Alberni Courtenay

And many more areas. Not sure if you're in our area? Call us and ask.

Common questions

Quick answers.

It depends on the day and where you are. We'll give you a time window on the call so you know when to expect us. We don't promise same-day or 24/7 service on this page — calls are taken during business hours.

No. We give you a written quote before any work starts. You only pay if you say go.

Yes. We're licensed gas contractors in BC. Our TSBC number is LIC00214578. We're also fully insured.

Leave the house right away. Don't flip switches or use your phone inside. Call your gas utility from a neighbour's phone or outside. Once the gas is shut off, call us for the furnace repair.

We cover Victoria, Saanich, Langford, Sidney, Nanaimo, Parksville, Qualicum Beach, Port Alberni, and Courtenay. If you're outside that list, give us a call and we'll let you know.

Get your heat back

Call us. We'll take it from there.

A real person answers during business hours. Tell us what's going on and we'll get you on the schedule with a free quote.

Call (250) 240-2602